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We collect information to provide, measure, and improve services for all our users. Generally speaking, the amount of personal information we collect is minimal, and you can opt out of providing most of it.
If you are under 18 years of age, we require that you avoid sharing your real name or other personal information in-game, and we recommend asking a trusted adult to help interpret the following information.
| Information | Collection method | Suggested opt-out method | Primary purpose | Storage duration |
|---|---|---|---|---|
| Alias | Splash screen | Leave blank | Differentiate between players | Forever, e.g. with leaderboard score |
| Team name | Team panel | Don't make team | Differentiate between teams | Forever, e.g. with leaderboard score |
| Chat messages | Chat panel | Don't send any | Allow and moderate player communication | Forever, until manually deleted |
| IP address | Game server | Use a VPN | Security | Forever, e.g. with chat message |
| User agent, referrer | Game server | Use a browser extension to hide | Aggregate or anonymous metrics | Forever |
| How long you play, FPS | Game server | N/A | Aggregate or anonymous metrics | Forever |
| User name | Profile | Don't sign in | Sign in process | Forever, unless you delete your account |
| Nick name | Profile | Leave blank, or don't sign in | Differentiate between players | Forever, unless you delete it |
| Other information you provide | Profile and Store | Leave blank | Various | Forever, until manually deleted in Profile or Store |
We do not collect geolocation data or automatically process any data to "profile" you.
Some game settings, such as language and volume level, are stored in your browser's local storage. To ensure the continuity and consistency of your experience, and provide for internal operations, we store a persistent session identifier in your browser's local storage. We do not use this identifier for advertising purposes.
You can reset or clear any or all cookies or local storage, at any time, by using your browser's "clear site data" option.
We share your chat messages, including team/whisper chat, with volunteer moderators to help limit inappropriate messages.
We also use third party services that use cookies, local storage, and/or web beacons for the purpose of online, multi-site behavioral advertising and analytics. This services may collect, share, and/or sell your personal information according to their own privacy policies. We make best efforts to forward, to you, all attempts by such services to obtain your consent or privacy preferences.
We reserve the right to alter these privacy policies at any time, without notice.
If you have any concern, such as a desire to remove your nickname or your child's nickname from the leaderboard, please contact us by email at contact@softbear.com or by postal mail at Softbear, Inc. 14150 NE 20th Street #F1-315 Bellevue WA 98007 USA.